Do you know that the ‘Kaltura Content Management System’ came in Blackboard? According to a survey of enrolled students, 50% of students said that they don’t know that the Kaltura Content Management System came in Blackboard. Therefore, a CBT reporter is going to report about what ‘Kaltura Content Management System’ is and the distinction of this system.
  Before introducing the system, let’s hear about the student’s position. The Kaltura system was usually unpopular among the students who used it, because there was an attendance acknowledgment error. In fact, among the students who responded to the survey, all students, using the system expressed their discomfort with it. The reason for the discomfort is ‘There is usually an error in the admission of attendance,’ which accounted for the largest percentage of 33%. One student, using the Kaltura system said that “If students want to get 100% attendance in the Kaltura system, they can’t speed up or rewind the content. Also, students are sometimes required to check attendance at 4 a.m. on the following day which is extremely inconvenient!”
  Next, let’s hear from Kim Eun-mi, academic affairs officer working at the Smart Development Research Institute, which newly introduced the Kaltura system in 2021.

Q1. First, please introduce the Kaltura content management system.

  Kaltura, Inc. is a global video platform company headquartered in New York. Also, the Kaltura service is a global learning content management system that can be closely integrated Blackboard, and can promote the scalability of the system and the stability of the service. More than 500 institutions around the world, including 15 of the top 20 universities in the U.S. like Stanford and Boston University, use the Kaltura solution. The Kaltura solution supports online classes such as ▲Easy real-time lecture recording and production ▲Automatic subtitle generation using AI for hearing impaired people, and ▲Video lectures (presentation, screen sharin).

Q2. What is an advantage of the Kaltura content management system?

  The Kaltura content management system can be integrated with Blackboard, so it can be used within Blackboard currently used in CBNU. Through this, the system provides content production, sharing, and utilization for professors and supports learning management in the curriculum by allowing students to access videos and check to view records by data and graphs.

Q3. What is specifically different from the Kaltura content management system compared to the previous management system?

  Through Kaltura’s Cloud Global CDN Traffic, Transmission and Storage Unlimited Service, and Smart Development Research Institute, it is enabled to support rapidly increased non-face-to-face classes due to COVID-19 and open accurate Kaltura video attendance up by providing cloud CDN traffic, transmission, and usage storage monitoring. In addition, in connection with e-campus, it is possible to unify the production, management, and utilization of online educational content to enhance the quality of educational contents.

Q4. What are the most common complaints that you receive from students, using the Kaltura content management system?

  The most common complaints by e-campus users are about ‘online attendance check.’ Video classes based on the Kaltura system provide video viewing record as data and graphs, allowing students to check attendance records that cannot be verified through the online attendance system. Therefore, in the video class attendance inquiry, reporter informs the students about ‘how to check the attendance of the Kaltura system’ and use it as a supplement to the online attendance inquiry to the professors.

Q5. Do you think there are any improvement points to the Kaltura content management system? How do you think the system should be improved it at all?

  As the LMS(Learning Management System) is used in conjunction with the online attendance system and the Kaltura system, and sometimes the connection does not work properly in unexpected areas. In this case, it will inevitably cause inconvenience to students, so reporters will continue to monitor and improve the service.
  More than a year has passed since the non-face-to-face class was held due to COVID-19, but many people still seem to have difficulties using LMS and CMS. To help remote classes through video content run more reliably and smoothly, reporter plan to provide related education or training opportunities for professors who are not yet familiar with the Blackboard and Kaltura system.
  Although it is a hot topic among students using the Kaltura system, the Smart Development Institute is fully aware of this problem. Also, the institute has a clear direction for future improvement, so the online education platform is expected to develop gradually. In this article, the CBT reporter hopes that students think about the advantages of the Kaltura content management system and the intention of the Smart Development Institute to introduce the system.

By Hong Soo-min l sm41@cbnu.ac.kr